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Visiting carer job description

A visiting carer job description will involve visiting different clients throughout the day and travelling between your calls within a service area. We usually require our visiting home care assistants to be available for a minimum of 16 hours per week with some availability during the evenings and some weekends.

Care worker role purpose

  • The role of the carer is to perform duties and tasks to enable our clients to continue living within the comfort of their own homes in a safe and secure way. To offer a level of care that promotes dignity, respect, and choice.
  • Supporting clients who may have a wide range of differing requirements and whose needs may range from companionship and domestic support to personal care. Care must be delivered in accordance with current best practices, according to company policies and procedures, agreed standards, legislative requirements, and relevant regulations under the direction of the Care Manager.

What characteristics do we look for in a visiting carer?

  • Genuinely caring, compassionate and empathetic attitude
  • Good level of spoken and written English
  • Ability to follow instructions
  • Responsible and able to work unsupervised
  • Able to cope under pressure
  • Flexible availability
  • Hold a driving licence and have access to a car
  • Previous experience of care is beneficial but not essential
  • QCF Diploma Level 2 in Heath & Social Care (or equivalent) is beneficial but not essential

What’s it like to work as a visiting home care assistant?

As a visiting home care assistant, you will visit a number of clients throughout your working day and you will provide companionship and personal care in accordance with the client’s bespoke support plan. Your client’s Personal Support Plan is created by your Care Manager before we start delivering care. You will use our digital system TrinityConnect to record daily notes and communicate with your care management team on a daily basis. You will receive full training and support in all aspects of care and using our technology before you begin your role to ensure you feel confident and comfortable.

Companionship duties may include:

  • Providing support and encouragement to empower the client to lead an independent lifestyle
  • Providing companionship and conversation
  • Shopping for the weekly essentials
  • Meal preparation and cooking
  • Joining and assisting in hobbies or crafts
  • Light domestic tasks and general household duties such as cleaning, bed making, laundry and ironing
  • Accompanying clients to appointments
  • Driving clients to desired places
  • Pet care
  • Communicating with family, friends and other healthcare professionals on their behalf

Personal care may additionally involve:

  • Assisting a client to get up, dressed and preparing them for the day
  • Washing, bathing, showering, oral care, grooming
  • Toileting including assisting with the use of a commode
  • Continence management
  • Assistance with eating
  • Assisting with prescribed medication
  • Use of moving and handling equipment (after training) if a client is unable to mobilise on their own.
  • Working closely with other care professionals such as District Nurses and GPs
  • Assisting clients to go to bed, including undressing and washing
  • Be reliable and understand the necessity of not letting the client, colleagues or the Company down at short notice and leaving clients vulnerable.
  • Recording and Reporting
  • To write and maintain accurate records of care on a daily basis using our digital system TrinityConnect
  • To accurately complete Medication Administration Records (MAR charts) in accordance with policies and procedures where this is part of the care plan (once fully trained).
  • To report to your Care Coordinator and CareManager if there are any changes or causes of concern in a client’s condition.

Follow policies and procedures

  • Maintain awareness, understanding and adherence to company rules and policies and procedures as set out in the employee handbook.
  • Treat all clients with respect and dignity and ensure they receive an equitable service.
  • Maintain personal and client safety through adhering to proper health and safety procedures.
  • Attend/complete mandatory training and be responsible for ensuring that mandatory training units are in date.

Personal competencies

  • To be able to commit to and attend all client visits
  • To be able to cope with emergency and difficult situations and seek solutions
  • To be able to communicate effectively and develop effective working relationships with colleagues, families, clients, etc
  • To be able to maintain high standards of care provision with compassion and empathy