Important: Our staff are vaccinated- Find out how we are keeping our clients and workers safe during COVID-19 

Our awards and accreditations

Care Quality Commission (CQC)

All of our managed care services are regulated by the Care Quality Commission, and we are very proud of our most recent inspection report which puts us in the top 3% of adult social care providers.

Winners and finalists in the Surrey Care Awards 2019

Having won awards the last two years running, we felt so very proud to have had made it as finalists in four award categories from a county-wide selection of nominations:

  • Care team of the year
  • Excellence in delivering Dementia care
  • Care provider of the year
  • Innovation and good practice in recruitment

The Trinity Homecare team at The Surrey Care Awards, 2019

An Award for Innovation and Good Practice in Recruitment!

Whilst we were pipped to the post on three of the nominations, we were ecstatic when it was announced that we had won the award for Innovation and good practice in recruitment!

Trinity was proudly labeled as:

“A provider that has shown innovation in recruiting, developing and retaining a capable, confident and skilled work force”

Winners and finalists in the Surrey Care Awards 2018

We had great success at the Surrey Care Awards 2018! 5 individuals and an entire team were selected from a county-wide selection of nominations as finalists at the Surrey Care Awards, 2018: Kay Flint (Care Newcomer of the Year), Nicola Downs (Beyond the Call of Duty), Shona Kendall, Debbie Sutton and Claire Eaves (Frontline Leader of the Year) and Marissa & Team (Excellence in Delivering Dementia Care Award – Team Award).

Congratulations to Claire Eaves for winning the Frontline Leader of the Year award! Claire’s colleagues all shared their heartwarming stories and experiences of working with Claire and described how she “made me the Care Assistant I am today”.

Being nominated for a Surrey Care Award, being selected as a finalist and a winner are all astounding achievements and we’re so proud of every member of our Trinity team.

Claire Surrey Care Awards

award-winning care

Winners and finalists in the Surrey Care Awards 2017

Three of our Trinity Carers were nominated for the ‘Beyond the Call of Duty Award’ – Pam Hatley was nominated for showing “empathy and compassion to all of her clients, fellow carers and whoever is lucky enough to meet her”. Hamdi Alihaje was commended for her “incredible presence of mind when a speeding car crashed through the front room of her client’s house” and Shona Kendall was praised for her “wealth of knowledge” which has enabled her to help social services with difficult circumstances. Congratulations to Shona for winning the ‘Beyond the Call of Duty Award’!

Our care manager from Guildford was a finalist in the ‘Care Manager of the Year Award’ and she was congratulated for supporting her team “to fulfil their potential”. Trinity Homecare was also a finalist for the ‘Innovation and Good Practice in Staff Recruitment and Retention Award’, for which we were celebrated for “working to provide an accredited training programme to build confidence” of our staff.

Finalists in the Surrey Care Awards 2014 & 2015

Trinity’s Eleanor Anderson was shortlisted for Care Newcomer of the Year in November. We regularly receive glowing tributes about our carers but Ellie’s contribution has been outstanding. She cares for a bedbound lady with dementia and the family cannot speak highly enough of her kind, intelligent and sensitive approach to her responsibility. And as you’ll see there are many similar tributes for all our care workers throughout the site. Trinity was also a finalist in the ‘Using Technology in a Care Setting’ category. We’ve pioneered the use of mobile devices and tablets, allowing us to update our care workers in real time. Better communication with our team means a better and more efficient service for our clients.


UK Homecare Association (UKHCA)

Trinity Homecare is a full member of the UK Home Care Association (UKHCA) and our Managing Director, Mike Smith has been a board member since October 2015. At Trinity, we’re passionate about supporting at-home independence and believe there is always a genuine alternative to rest home care. Not only are we totally committed to helping people stay in their own homes, no matter what their needs but we’re keen campaigners too. Rest assured, we’re highlighting the issue of home independence wherever we can.


Live-in Care Hub

Trinity Homecare is proud to be a founding member of the Live-in Homecare Information Hub.

live-in care hub


Trinity Homecare is accredited by NCFE, the national awarding body organisation. This means we are able to teach to level 2 and level 3 qualifications in Health & Social Care using our in-house team of qualified trainers and assessors.


Dementia Friendly

Trinity is supporting the Dementia Friendly Communities programme which focuses on improving inclusion and quality of life for people with dementia.  Our Managing Director, Mike Smith, also contributed to the Prime Minister’s Dementia Champion Subgroup on Homecare. We have received recognition from the Secretary of State for our contribution to the report.

dementia friends

Surrey Care Association (SCA)

Trinity Homecare is a founder member of the Surrey Care Association, having previously been a board member. Surrey Care Association (SCA) provides support and information to adult social care providers in Surrey.

surrey care association

Surrey County Council and CCGs

Trinity Homecare is an approved provider of home-based care services to Surrey County Council and the Surrey Clinical Commissioning Groups (CCGs).