“I believe the agency’s staff training is outstanding when compared to other providers I deal with.” – Community professional talking to the Care Quality Commission during our most recent inspection
Our learning and development programme is second to none. We take great pride in providing the best possible training for our team and our NVQ care certificate training is completely free when you are offered a job with us. We are also affiliated with the NCFE, one of the UK’s top vocational providers, who have been working in the further education sector for the past 150 years, and our training, while academically thorough, is also highly practical. All of our trainers have been carers (and some still are), so they fully understand exactly how best to prepare you for the work ahead.
Under our learning programme, there is less emphasis on ‘teaching’ than on developing your knowledge, values and skills. We have a specially designed training suite, which we use to make sure our teaching is active and engaging – not just filling you with information!
“I believe people learn best in an active, participative environment designed to engage and inspire.” – John Cahill, Group C.E.O.
When you first start out at Trinity, we have a clear plan and timetable for your first 12 weeks to make sure we support you every step of the way. And once you have completed this, we offer an advanced training and many ongoing courses to help you climb the care ladder. For more information about any of our training programmes, please do give us a call, we’d be delighted to tell you all about it.
We are a professional and friendly bunch, who strongly believe that if you are passionate about what you do, you do it well. Many of our team have been working with us for years, and most of our office staff have been carers on the job, so they know exactly how best to support you because they have been there too. We genuinely take great pride in looking after our carers, so there is always someone there for you if you need some advice or just need to hear a friendly voice on the end of the phone.
We have also created a specially designed programme out of our pastoral support, which we call our Trinity Pathway, so please do have a read to see how we support you every step of the way on your journey with us.
We appreciate all of our carers’ hard work, and we like to show it. That’s why we benchmark our pay against our competitors to ensure we pay top rates – from £11.50+ an hour for visiting care and £88+ per day for live-in care. Plus, it goes without saying that we’ll always pay you overtime for every single bank holiday you work. We’ll also pay for all your petrol expenses and provide you with a free uniform. And because we know everybody needs a break, you’ll also get 28 paid holidays every year.
We make every effort to support you to work the hours you want to work, so you can decide whether that’s full, part-time or flexi-time. We’ll also include you on our company pension scheme.
We have an annual Values Awards ceremony to honour those who our clients say have gone the extra mile throughout the year. Best of all we have a reliability bonus for daily care workers – so you can earn extra just for being on time. We also offer a Refer a Friend bonus, through our refer a friend scheme using the Care Friends app. Get recommending and start earning extra money instantly.
If you are interested in joining us, please do get in touch with our recruitment team or check out some of our available jobs. Your career of a lifetime could be just a phone call away.
We're always on the look out for carers to join our growing team across the South of England.