Learning and Development Manager
Having spent two years working as a Live-in Carer for Trinity, she knows what it takes to achieve the high standards we require. She now manages a team of three trainers and spends much of her time supporting new and old care workers through their TrinityCarer pathway. Marissa’s objective is to create a happy and productive partnership between care workers and clients where clients really feel they are enjoying life with their carer, as well as feeling comfortable, safe and well looked after.
Marissa’s specialism is in dementia, both as a result of her professional and her personal experience. Both her grandparents suffered from Alzheimer’s. The experience has given her a real insight into the impact of this condition. With her specific experience of dementia, She is able to support the team, trainers and staff through the Learning and Development in Trinity Homecare. She works closely with the Recruitment team to ensure our high standards are maintained. She enjoys meeting carers from different parts of the world, and takes great pride in training and supporting them through our career pathway.
In a past life, Marissa achieved a diploma in Professional Cookery and Kitchen Management and having worked in this industry for several years, is very used to running teams under pressure.
Client Relationship Manager
Based in Worcester Park, if you’re a new client or family member looking for care, Rachel will be the first person who answers your call. Rachel has worked in our office for 4 years and was once a carer for Trinity Homecare. With her knowledge of care, she will guide you through the available options and support you through your Trinity journey.
Barbara joined Trinity Homecare in April 2014 as a part-time Visiting Carer. Since then, she has never looked back. Barbara believes that a career in care is one of the most fulfilling and rewarding of jobs and loves working with the team at Trinity.
Before joining Trinity, Barbara worked as a district manager for Surrey County Council supporting a large number of college restaurants. Over the past few years, Trinity Homecare has enabled her to gain professional experience and valuable skills, and opened her eyes to other possibilities. Barbara is currently completing the Level 3 Certificate in Assessing Vocational Achievement.
She is delighted to be working with a fantastic team, Live- in Care Assistants, clients and their loved ones. She thoroughly enjoys her role in providing tailored care and support to all our clients and their families.
Whilst Barbara is very busy, when she gets the time to relax, she enjoy good company with a glass of wine and a good film!
Systems Operations Manager
Cara has worked at Trinity Homecare for 7 years and is one of our most experienced carers. She has worked her way up through her time with us and is now Area Care Manager for Outside M25. Cara has achieved a Level 3 in Health and Social Care and is currently studying towards her Level 5. Outside of work, Cara is renovating a camper van so that she can travel all around Europe!
Booking and Scheduling Lead
Ali joined the Trinity Homecare team in November 2015. Recommended through a friend, Ali had never considered working in care but decided to take a leap of faith and start a new career path. Swapping from her safe office space within a building company, she jumped straight into her journey to become a TrinityCarer. Initially, she started as an Overnight Carer and then moved over to the Visiting Care team. After just one year, she was given the opportunity to become a Senior Carer which she very much enjoyed, particularly going out into the community and meeting the wonderful clients and their families.
Ali’s hard work and determination didn’t go unnoticed. A year later, she was promoted to Care Coordinator and she soon completed her NVQ Level 3 in Social Care. 6 years on and Ali is now the Care Manager for the Live-In team. A committed and friendly individual, Ali has gained a huge amount of respect from her peers at Trinity Homecare.
In her spare time, she enjoys spending time with her five cats and two rabbits who keep her very busy. She is a huge animal lover and understands just how important pets are in a person’s life.
Live-in Care Manager
Jolanta Michalik is one of our dedicated Care Managers at Trinity Homecare. She joined the company in 2022 and is responsible for overseeing the live-in care service in a number of locations including Maidenhead, Farnham, Farnborough, Guildford, and Leatherhead. Jolanta’s role involves managing relationships with customers and carers, delivering person-centred care plans, conducting assessments and supervisions of care workers, and collaborating with care coordinators to ensure the highest quality of care delivery. Jolanta’s passion for caring for others is evident in her extensive qualifications, including a Level 5 Diploma in Leadership for Health and Social Care, a Level 3 Diploma in Adult Care, and various other relevant certifications. With over 10 years of experience in care, Jolanta has developed strong leadership skills and the ability to motivate others. When not at work, Jolanta enjoys staying active by going to the gym, skiing, cycling, swimming, and jogging. She is also a family person and enjoys spending time with loved ones.
Live-in Care Booking Manager
Ashlee has been with Genuine since 2021, as the registered manager and leading the team. Having previously worked as a carer and a care coordinator at Trinity Homecare, Ashlee understands the importance of finding a carer that can seamlessly slot in with their client’s lifestyles and needs.
Emma has a detailed career in the Health and Social care sector spanning beyond 20 years. She has a plethora of experience and knowledge from working both directly and indirectly with service users and clients in a range of settings. Emma has undertaken a wealth of qualifications and educational courses over the years, enhancing her own knowledge and skills.
As a qualified Trainer, Emma can deliver current information combined with demonstrations of good practice and share from her own experiences giving our carers the best start in their career.
Joining Trinity Homecare’s ‘Outstanding’ team in July 2020, Sonia started her career in the care sector in 2006 when she worked as a Live-in Carer in Austria. Moving to the UK in 2007, Sonia thrived as a Visiting Carer in the Surrey area. She gained expert knowledge, skills and experience to progress her career. Soon after, Sonia managed large Visiting and Live-in Care companies in south and central England and also worked as a Dementia Care Manager in a nursing home in Epsom.
With numerous qualifications in Health and Social Care, she was also able to complete her CIPD level 5 in HR management. Sonia loves her job as a Care Manager and enjoys the team she works with. With a strong belief that happy carers make happy clients, Sonia aims to lead through ensuring her team is happy and supported.
When Sonia is not working, she enjoys staying active through sports such as running and skiing. As a ‘Dementia Friend’, she hopes to raise money for The Alzheimer’s Research UK Charity, by participating in the London Half Marathon, in 2021.
How our care team support you
1. Free Assessment
After an initial enquiry, a member of our team will visit you or your loved at home to discuss your requirements.
2. Care Plan
Provided you want to go ahead with us, we will then match you with the best carer to meet your needs.
3. Regular Contact
Throughout your care journey with us, you will have a dedicated care coordinator.