CQC rated ‘Outstanding’, multi-award-winning home care provider
At Trinity Homecare, we’re a multi-award-winning home care provider that’s committed to supporting life’s journeys. From compassionate companionship to heartfelt and respectful personal care, our committed team will be by your side to support you and your loved ones.
Our live-in and visiting care services are regulated by the Care Quality Commission (CQC). This means our services are regularly inspected and assessed against regulatory guidelines. We’re delighted to have achieved an ‘Outstanding’ rating in our last inspection which means we’re proven to provide safe, effective, caring, responsive and well-led services.
We’ve been trusted for over 25 years
Trinity Homecare’s journey started over 25 years ago when a husband and wife team founded a small care agency in Wimbledon. They wanted to make a difference to peoples’ lives and after all this time, this has never changed.
We’ve developed our team and our services to provide heartfelt visiting home care and bespoke support across Surrey, and live-in care throughout mainland Britain.
We are part of the Trinity Homecare Group.
Our home care credentials
We live our values
Truly Belong
"We're in it together"
At Trinity we foster a sense of belonging. We create a community where everyone feels welcome, valued and understood.
Build Trust
"We're here for you"
Trust is at the heart of everything we do. We cultivate a culture where trust is a lived experience, creating strong bonds within our team and with those we serve.
Here to Care
"We take care of each other"
We respect our colleagues’ needs as much as our clients. Making sure every voice is heard, and everyone is treated equally.
Be the Change
"We strive to do better"
This is more than a value – it’s a personal pledge. It echoes our dedication to constant growth, fostering a culture of continuous improvement.
Digital care records for transparency and peace of mind
At Trinity Homecare, we have invested in pioneering technology and our digital system called TrinityConnect. This is used by our care teams to record all aspects of the care you receive. Trinity Carers will receive a list of tasks to complete during their visit and this is presented to care management teams in a live feed so they can monitor events in real-time. Next of kin are also able to access TrinityConnect to give loved one’s peace of mind.
Reassurance for you and your loved ones – our five-star reviews
With over 25 years of experience and five-star reviews, we’ve got the knowledge, experience and compassion to give you peace of mind and reassurance. We have amassed a significant amount of impartial feedback that is moderated by an approved Review Partner of the Care Quality Commission and NHS Choices. We believe in transparency so you see all the reviews we have received on our website, NHS Choices and homecare.co.uk.
We carefully select compassionate and committed care assistants and are accredited with key industry bodies
Our care assistants are recruited for their compassion and empathy as well as their knowledge, skills and experience. We recruit only those who share our values and share our commitments to providing entirely bespoke heartfelt care at all times.
All members of our care teams begin their journey with Trinity with a rigorous recruitment process, throughout which they are assessed from their first telephone interview, through to completion of their compulsory training.
Trinity Homecare is a full member of the Homecare Association and our Chairman, Mike Smith has been a board member since October 2015. At Trinity, we’re passionate about supporting at-home independence and believe there is always a genuine alternative to a residential care home. Not only are we totally committed to helping people stay in their own homes, no matter what their needs but we’re keen campaigners too. Rest assured; we’re highlighting the issue of home independence wherever we can.
Trinity Homecare is proud to be a founding member of the Live-in Homecare Information Hub.
Trinity Homecare is accredited by NCFE, the national awarding body organisation. This means we are able to teach to level 2 and level 3 qualifications in Health & Social Care using our in-house team of qualified trainers and assessors.
Trinity is supporting the Dementia Friendly Communities programme which focuses on improving inclusion and quality of life for people with dementia. Our Chairman, Mike Smith, also contributed to the Prime Minister’s Dementia Champion Subgroup on Homecare. We have received recognition from the Secretary of State for our contribution to the report.
Trinity Homecare is a founder member of the Surrey Care Association, having previously been a board member. Surrey Care Association (SCA) provides support and information to adult social care providers in Surrey.
Trinity Homecare is an approved provider of home-based care services to Surrey County Council and the Surrey Clinical Commissioning Groups (CCGs).
About Trinity Homecare Group
Trinity Homecare Group exists to help people navigate life’s journey supporting clients to live a longer, healthier and happier life in the comfort of your own homes. At the heart of everything we do is empowering our carers, delivering outstanding care, and providing exceptional service.
We are one of only a few providers who offer a comprehensive range of home care services that mean families looking for long-term care have choice and control over how their care is provided. Whether you wish for us to introduce you to a perfectly matched carer that you manage yourself, or you would like us to manage the care service for you, you are afforded peace of mind that we are dedicated to delivering high levels of quality and customer service excellence. We want to support our clients and their families through trusted care advice which means you have the information and guidance to make the right care choices.
Our managed services are regulated by the Care Quality Commission (CQC) in England, and we are proud that all our services are rated as either ‘Good’ or ‘Outstanding’. We know that some families wish to have more control over their own care. We have over 60 years of extensive experience in matching our clients with a professional carer who they manage themselves, offering true flexibility over the care they receive.
About our home care businesses
Regulated home care services
Trinity Homecare has been providing high-quality, award-winning homecare for over 25 years and is rated ‘Outstanding’ by CQC. Based in Surrey, we provide visiting care and throughout the country, we provide our 24/7 live-in care and respite care services.
For over 20 years, Trinity Homecare East of England has been providing ‘Good’ or ‘Outstanding’ rated home care services throughout the South of England. Its multi-branch network provides local visiting care services to local communities, and live-in care is delivered through its South East branch.
Trinity Homecare – Bristol is highly regarded within its local community for providing high-quality visiting and live-in care services and its service is rated ‘Outstanding’.
Providing high-quality live-in care and visiting care services across North West Kent and East Surrey for 15 years, Trinity Homecare – Kent is rated ‘Outstanding’ by CQC.
Located in the heart of Eastbourne, franchise Trinity Homecare – Sussex has been providing quality homecare and nursing services for over 25 years and is a Top 20 rated service on Homecare.co.uk with a ‘Good’ CQC rating.
Homecare managed by you
Country Cousins specialise in connecting people with exceptional live-in care professionals across the UK. Leveraging its extensive experience since 1959, it ensures flexible and personalised matching with qualified carers suited to individual needs and preferences, with high levels of support.
Founded over 30 years ago, Patricia White’s focus is on providing exemplary live-in care across the country and visiting care in Central London and its suburbs. A highly recommended agency, Patricia White’s offers highly skilled and qualified carers to meet individual needs.
Talk to us today
At Trinity Homecare, our ultimate goal is to enrich your lifestyle in the comfort and familiarity of your own home. This allows you to live the independent lifestyle that you love without the daunting thought of moving into a care home. We are here to support you with various different forms of live-in care and visiting care.
Call us now on 0207 183 4884 in confidence for a free quotation with no obligation to discuss your home care needs.
