Call us to discuss your care needs
We are currently experiencing what is a significant and unprecedented public health situation with COVID-19. It is our duty as one of Surrey’s leading homecare providers to update the community on what you can do to stay safe and vigilant. This is also an opportunity to share what Trinity Homecare are doing to help ourselves and those around us in Surrey and surrounding areas.
At Trinity Homecare, our number one priority is the safety and well-being of our employees, clients, their families and the wider community. However, we do also understand that for some, regular assistance is necessary; which is why our companionship care service is still running with extra precautions in place.
We would like to take this opportunity to reassure you that we are doing all we can to keep our clients safe, and we are taking our responsibility in this difficult period very serious with extreme precautions put in place.
At Trinity Homecare our policy is to:
Our business continuity plans include details of the steps we will take if our capacity to deliver care is reduced. We will prioritise visits to ensure all critical care visits are covered first, using a tried and tested methodology that our staff have experience in following.
We recognise that Live-in Care services can significantly reduce the number of interactions between employees, members of the public and our clients. For this reason, we are working to increase our live-in care capacity in Surrey to keep our staff and clients safe whilst providing the care that is desperately relied upon. Please contact your local care manager if you would like to discover more about this service.
We will continue to maintain a strong media presence to ensure that our messages are heard by the government and the public. We will pay particular focus to:
BBC News at 6:
BBC Radio 4 – Follow the link below and scroll to 49:46 to hear our Managing Director, Mike and a member of the team Shona’s view on the current situation:
BBC Radio 4 – Trinity Homecare >
For the latest government guidance, follow this link: https://www.gov.uk/government/collections/coronavirus-covid-19-list-of-guidance
If you begin to display symptoms of the Coronavirus, you must follow government guidance to find out what to do next. The 111 online assessment is being updated regularly with new information from the chief medical officer. Guidance can be then provided for you as to how to act safely moving forwards.
If you think you potentially have Corona Virus, complete this questionnaire here: https://111.nhs.uk/service/COVID-19/
Please bear in mind, you should not go to your local doctor’s surgery under any circumstances.
It is recommended to regularly wash your hands and cough or sneeze into a tissue, for a tutorial as to how to wash your hands properly, click here: https://www.nhs.uk/live-well/healthy-body/best-way-to-wash-your-hands
Public Health England is providing regular updates on the spread of Coronavirus. Surrey County Council is continuing to work together with partners including Public Health England across both Surrey and the UK to monitor and ensure we are prepared for the Coronavirus outbreak.
If you need any advice or assistance, either now or in the coming weeks and months, then please get in touch with our team and we’ll do all we can to help.
Call us to discuss your care needs 0207 183 4884
Need any additional advice or support?
Call us on: 020 7183 4884 or Get in touch
Being a TrinityCarer has changed Cyan’s life by giving her the support to pursue her career of a lifetime as a nurse
“I know that this is what I want to do for the rest of my life and I can’t thank Trinity enough”
Sarah, 22 years old, has cerebral palsy and her carers have created a weekend spa to pamper her at home.
A Trinity team member visited recently for a regular review: “It felt just like walking into a pyjama party!”
96-year-old Sister S wanted to remain at home in her convent. Our carers provided companionship, reassurance and routine.
Choosing the right person for the job was a challenge for Trinity. The candidate had to have experience, empathy as well as respect for this extra-ordinary environment – a convent.
Di, 94, was discovered alone after a neighbour alerted social services. Our carers have replaced the family she lost.
Di, 94 years old, is at home with Trinity carers, feeling there a reason to live again.
Louise loves providing an alternative option to a care home and making close friendships with her clients.
“I first chose live-in care work to gain some work experience as part of my training as an Occupational Therapist. But after my first placement, I loved it so much I knew it wasn’t going to be just a one-off!”
Charlotte became a live-in carer because she finds it so rewarding to give someone a better quality of life.
“What I find most rewarding is my work makes a real difference to people’s lives.”
Live-in carer Sarah Brown left a career in banking to find something more meaningful.
“Helping people live the life they want to live inspires me.”
Working in a residential home, Chris wanted more time to give to the people she cared for, so she became a live-in carer.
“I love Betty – she’s more like my Nan. She’s family.”
Sarah came to Trinity because she needed a live-in carer who could drive. But the team soon clocked that what Sarah really needed was not just a driver – but someone who would also enjoy the ride.
“Mum always told me to build a big life for myself.” And with live-in carers – that’s exactly what she’s done.
Hazel says she began working for Trinity because we care for clients – and carers too!
“I joined Trinity because their values are really important and I know they genuinely put their clients’ needs first.”
84-year-old Angus Hallman , a psychiatrist specialising in mood and memory reflects on his own dementia.
“As your memory diminishes, you have to live in the moment. You can’t mourn yesterday, or fear tomorrow. Living in the moment is precious but of course, it is limited.”
John Mackay cares on top of a full time job because of “the difference you can make to people’s lives.”
“I trust him like one of my own sons.”
The Moore’s were struggling with Sheila’s dementia but Trinity live-in carer Mihaela turned all their lives around.
“Mihaela put her whole life and soul into my mum and dad. It was a miracle really. She has become part of the family, 100%.”
Norma moved to London to be near her children but knew no-one. Our carers provided companionship and reassurance.
“They’re so friendly and interested in me – I feel lucky to have them.”