Important: Our staff are vaccinated- Find out how we are keeping our clients and workers safe during COVID-19 

Everything you need to know about the three-tiered COVID Alert Levels


Following the Prime Minister’s announcement on Monday 12th October, a three-tiered system of local COVID Alert Levels has been introduced in England.

The new COVID Alert Levels include three tiers;

  • MEDIUM Alert Level – covers most of the country and consists of the current national measures, which came into force on 25th September.
  • HIGH Alert Level – areas with a higher rate of infections and means some additional restrictions will be necessary to slow the spread of the virus.
  • VERY HIGH Alert Level – areas where transmission rates are causing the greatest concern, based on an assessment of all the available data and the local situation.

For further information, please see Local COVID Alert Levels.

The current alert level for Surrey is MEDIUM, with the exception of the Elmbridge district area where the current alert level for the Elmbridge district area is HIGH.

Additional restrictions for Elmbridge will apply and we advise any clients residing in this area to keep up to date with additional information on the Gov site.

Public Health England urges carers and at-risk adults to get the flu jab amidst new Coronavirus research


Following new research that investigates the co-infection of influenza and Covid-19, Public Health England is urging care workers and vulnerable adults to get the flu jab.

Read more. 

UK to increase COVID-19 monitoring programme 


“Coronavirus tests are to be carried out on more people in the government’s monitoring programme to get a better idea of the spread of the virus.

The Office for National Statistics’ Infection Survey will test 150,000 people a fortnight in England by October, up from 28,000 now.”

Read more 

Masks and face coverings to be made compulsory as of 24th July


As of the 24th of July, it will be made compulsory to wear a mask or face covering when visiting shops and supermarkets in England.

Health Secretary, Matt Hancock believes it will give people “more confidence to shop safely and enhance precautions” for shop workers. Anyone failing to follow the new rules can face a fine of up to £100, the government has recently announced.


Recognition and reward of health and social care workers debate


The Minister for Care, Helen Whately stated “our social care staff have played an incredible role during the pandemic… I am always blown away by the compassion that is shown by our care workers who look after people who are at their most vulnerable”. 

Debated in parliament was a petition that was put forward for the government to consider social care as equally important to the NHS. 

A long-term solution for social care has been pledged, to ensure that care workers get the rewards they deserve. 

On 21st May, the Prime Minister announced that NHS and social care workers would now be exempt from the immigration health surcharge. NHS and care workers who paid the surcharge from 21st May will be refunded. Free visa extensions and auto-renewal of visas for workers who are eligible are also continuing and a new fast-track healthcare visa will be put in place to make it quicker and easier for health and care staff to come and work in our health and social care system.

Watch the full debate below:

COVID-19 update


As of today, many retail stores will open to the public. Government guidance says people who are using public transport should use face coverings which can be made at home. For the latest, read more on the BBC news site. 

Vulnerable people can now go outdoors, following new Government guidelines


Vulnerable people in England and Wales who were advised to stay home since the coronavirus lockdown began will now be able to go outdoors as of today. Vulnerable adults will be able to go out with other members of their household and will be able to meet with one other person from a different household, following social distancing.

Read more via the BBC.

Surrey Live share TrinityCarer Laura’s Story


Surrey Live share TrinityCarer Laura’s story, where she talks about the challenges and rewards of working as a live-in carer and her bond with a client, who has Dementia. Laura is living with an 80-year-old client and is providing round the clock care during the pandemic. Having worked in care homes, Laura describes live-in care as the safest option and describes her job as “very rewarding and a privilege in itself.”

Read more

Trinity Homecare Director, Mike Smith talks to BBC about the great work of home care


Trinity Homecare Director, Mike Smith, spoke with Allison Ferns on BBC Surrey to discuss the great work our care workers are doing looking after people in their own homes through the COVID-19 crisis and why Live-in care is the safest alternative to care homes.

Boris Johnson “regrets” the crisis in care homes as figures increase to 9,000


Public Health England (PHE) data, have revealed more than 9,000 confirmed deaths from COVID-19 in care homes across the UK. The fear that the actual number could be far higher still remains.

The latest figures show COVID-19 deaths have exceeded 30,000 across the UK, which was described as a “massive tragedy” by Foreign Secretary Dominic Raab. This means 1/4 of COVID-19 deaths have supposedly taken place in care homes.





Uncertainty and fears surrounding COVID-19 related deaths within care homes


Fears surrounding the true extent of the coronavirus crisis in care homes may never be known, according to Professor Martin Green, the head of Care England. Deaths in care homes are expected to exceed those in hospitals, with a third of UK care homes affected by Coronavirus.

Trinity Homecare’s Managing Director, Mike Smith, also features in the news.

Read more 

Coronavirus deaths are reported in Surrey care homes


One in four COVID-19 related deaths in Surrey have taken place in care homes. Figures were highlighted in the latest release by the Office for National Statistics (ONS).

So far, there have been 474 deaths across Surrey and 123 of those, happened in care homes.

Read more. 

Coronavirus deaths fall in hospitals as care home deaths rise


There are fears that COVID-19 related deaths in care homes could soon exceed those in hospitals.

New figures revealed that as of the 10th April, the death rate from all causes in care homes totalled 7,316- a staggering three times the number recorded at the end of last month. Experts have issued warnings that this may not. be at its peak.

Read more on the Times news site. 


The number of daily coronavirus deaths in England and Wales has fallen in hospitals but risen in care homes – with one-third of all coronavirus deaths now happening in care homes.

Office for National Statistics (ONS) showed that there were 2000 care home deaths relating to the virus during the week ending 17th April, which was double the previous week. This brought the overall figure of care home coronavirus related deaths up to 3,096 since the pandemic began

Coronavirus deaths fall in hospitals as care home deaths rise

Chris Whitty says prevention of deaths in care homes is difficult


England’s Chief Medical Officer, Chris Whitty, announced the difficulty around preventing deaths in care homes on Tuesday, because of vulnerability. He stated that the current statistics of deaths within care homes are unrealistic and that there has been a surge in recent days.

Read more on the BBC website here. 

National Care Forum reveals a doubling of COVID-19 related deaths in care homes within one week

The National Care Forum, leading representative body for the not-for-profit adult social care sector, has revealed the number of COVID-19 related deaths within care homes has doubled in a week. With reports of 2,500 deaths in just seven days, the new figures highlight the issues surrounding figures that are being reported on a national scale. The report aims to provide an insight into the number of deaths within care homes, in hope that the government is able to address the needs of the care sector imminently.

Vic Raynor, Executive Director of the National care Forum stated:

“The figure of more than 4000 people passing away of COVID-19 within care homes in little more than one month is devastating. Every death is a loss and a tragedy. It is even more worrying to see a virtual doubling of deaths within homes in just one week, clearly indicating that whilst all attention has been on managing the peak in hospitals, the virus has attacked our most vulnerable communities. Care providers need to be given every ounce of support from the government to protect the vulnerable people they care for and the health of their workforce, but to date this has not been forthcoming.

By highlighting the scale of the tragedy, we are giving the government an opportunity to respond with equal effort. It must act immediately and build a ‘ring of steel’ around care homes. They need the right PPE equipment, medical monitoring devices, rapid and comprehensive testing, proper funding and intensive research to safeguard the people they care for.”

Read more here.

Glowing reviews for Trinity

Take a look at reviews we are receiving amidst the COVID-19 pandemic, along with a heartfelt message from Care Director, Mel Fairchild and Head of Operations, Derek Brougham.

Glowing Reviews for Trinity amidst COVID-19

ITV research reveals the extent of the crisis in care homes

ITV surveyed over 2,800 carers and found that more than 40% of participants were dealing with suspected cases of COVID-19 in care homes. 28% of these carers also noted that they were dealing with cases that had been officially confirmed as positive for the virus. This research suggests there are more cases than the 15% that the Health and Social Care Secretary, Matt Hancock, had implied. With the government promising all residents and carers to get tested, a majority have not been screened. It is apparent that the crisis within care homes is larger than expected and support is urgently required. Live-in care is still the safest option.

Read more here.

Radio Jackie Coverage: PPE, Funding and Live-in Care

Trinity Homecare’s Managing Director, Mike Smith, talks to Radio Jackie about the funding and PPE challenges for homecare providers and calls for better recognition of care workers. He also discusses why live-in care is the safest alternative to care homes during COVID-19

A Crisis in Care Homes – Live-in Care as an alternative

With the Chief Medical Officer, Chris Whitty, announcing 13.5% of care homes have been affected by COVID-19, there are fears that this will increase. Live-in home care is noted as the best solution for the crisis.

Coronavirus – A Crisis in Care Homes

NHS and CCGs to choose Live-in Care 

Live-in care represents a safe and cost-effective alternative to care homes, at a time when the risks of COVID-19 cross-transmission within care homes are a real concern. Trinity’s live-in care service can mitigate these risks by providing 1:1 support in your own home at a comparable price to a nursing bed.

NHS and CCGs to choose Live-in Care

COVID-19 and Dementia advice

At Trinity Homecare, we know how worrying it can be for the families and loved ones looking after someone with dementia, during the COVID-19 outbreak. Take a look at the latest advice and see how we can support you.

COVID-19 and Dementia Advice

Live-in Care Hub announces 21,000 jobs in Live-in Care

With care homes protecting their residents by enforcing a lockdown, many vulnerable people need help in their homes. As care workers begin to self-isolate, COVID-19 has created a surge in vacancies for home care and live-in carers.

Our partners at The Live-in Care Hub are calling for 21,000 new carers, some of which will be needed to work for Trinity Homecare.

See our vacancy page for more information on the latest job opportunities. 

A Letter of Thanks from Secretary of State for Health and Social Care, Matt Hancock

A letter of thanks was delivered by Matt Hancock, thanking the entire Social Care workforce, giving the recognition that we all deserve.

Live-in Care a safer alternative

Recent news has highlighted the risks of COVID-19 spreading within a care home setting, despite the very best efforts of their care staff working tirelessly to keep them safe and well. Find out how live-in care at Trinity Homecare could support you and your loved ones, whilst relieving the burden on the NHS.

Live-in Care – The Safe Alternative

Clap for our Carers

Trinity Homecare came together with the rest of the UK in applauding all of the frontline staff, including the NHS and health and social care sector. Take a look at the video below to see the response:

What homecare needs to fight the war on Coronavirus

We are in a war to fight an invisible killer. It is time the 750,000 homecare workforce get the resources and respect that they deserve to support the most vulnerable in society and to help us relieve the pressures on the NHS. Find out what homecare needs to fight the war on Coronavirus.

What homecare needs to fight the war on Coronavirus

BBC Radio Coverage


BBC News at 6:



Call us today on 020 4530 8760

Call us today on 020 4530 8350

How to help prevent catching and spreading Coronavirus:

  • Wash your hands regularly
  • Use hand sanitiser gel if soap and water are not available
  • Cover your mouth and nose with a tissue or your sleeve (not your hands) when you cough or sneeze
  • Put used tissues in the bin immediately and wash your hands afterwards
  • Self isolate for two weeks if you or someone in your house show symptoms of the virus
  • Only leave the house if necessary, following government guidance and social distancing

Call us to discuss your care needs 0207 183 4884

  • Live-in Care
  • Care Quality Commission
  • Surrey Care Awards
  • Working Feedback

Explore your options

  • One-to-one full-time care
  • Remain at home with familiar comforts and routines
  • Completely bespoke care that is tailored to you
  • Personal care and specialist care for a variety of conditions
  • Home care assistants carefully selected to match your needs

Need any additional advice or support?

Call us on: 0207 183 4884 or Get in touch

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