Important: Live-in Care - The safe alternative during COVID-19

Trinity Homecare Director, Mike Smith talks to BBC about the great work of home care


Surrey Live share TrinityCarer Laura’s story, where she talks about the challenges and rewards of working as a live-in carer and her bond with a client, who has Dementia. Laura is living with an 80-year-old client and is providing round the clock care during the pandemic. Having worked in care homes, Laura describes live-in care as the safest option and describes her job as “very rewarding and a privilege in itself.”

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Trinity Homecare Director, Mike Smith talks to BBC about the great work of home care


Trinity Homecare Director, Mike Smith, spoke with Allison Ferns on BBC Surrey to discuss the great work our care workers are doing looking after people in their own homes through the COVID-19 crisis and why Live-in care is the safest alternative to care homes.

The clip is available here.

Listen from 3:24:21 to 3:31:30

Boris Johnson “regrets” the crisis in care homes as figures increase to 9,000


Public Health England (PHE) data, have revealed more than 9,000 confirmed deaths from COVID-19 in care homes across the UK. The fear that the actual number could be far higher still remains.

The latest figures show COVID-19 deaths have exceeded 30,000 across the UK, which was described as a “massive tragedy” by Foreign Secretary Dominic Raab. This means 1/4 of COVID-19 deaths have supposedly taken place in care homes.





Uncertainty and fears surrounding COVID-19 related deaths within care homes


Fears surrounding the true extent of the coronavirus crisis in care homes may never be known, according to Professor Martin Green, the head of Care England. Deaths in care homes are expected to exceed those in hospitals, with a third of UK care homes affected by Coronavirus.

Trinity Homecare’s Managing Director, Mike Smith, also features in the news.

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Coronavirus deaths are reported in Surrey care homes


One in four COVID-19 related deaths in Surrey have taken place in care homes. Figures were highlighted in the latest release by the Office for National Statistics (ONS).

So far, there have been 474 deaths across Surrey and 123 of those, happened in care homes.

Read more. 

Coronavirus deaths fall in hospitals as care home deaths rise


There are fears that COVID-19 related deaths in care homes could soon exceed those in hospitals.

New figures revealed that as of the 10th April, the death rate from all causes in care homes totalled 7,316- a staggering three times the number recorded at the end of last month. Experts have issued warnings that this may not. be at its peak.

Read more on the Times news site. 


The number of daily coronavirus deaths in England and Wales has fallen in hospitals but risen in care homes – with one-third of all coronavirus deaths now happening in care homes.

Office for National Statistics (ONS) showed that there were 2000 care home deaths relating to the virus during the week ending 17th April, which was double the previous week. This brought the overall figure of care home coronavirus related deaths up to 3,096 since the pandemic began

Coronavirus deaths fall in hospitals as care home deaths rise

Chris Whitty says prevention of deaths in care homes is difficult


England’s Chief Medical Officer, Chris Whitty, announced the difficulty around preventing deaths in care homes on Tuesday, because of vulnerability. He stated that the current statistics of deaths within care homes are unrealistic and that there has been a surge in recent days.

Read more on the BBC website here. 

National Care Forum reveals a doubling of COVID-19 related deaths in care homes within one week

The National Care Forum, leading representative body for the not-for-profit adult social care sector, has revealed the number of COVID-19 related deaths within care homes has doubled in a week. With reports of 2,500 deaths in just seven days, the new figures highlight the issues surrounding figures that are being reported on a national scale. The report aims to provide an insight into the number of deaths within care homes, in hope that the government is able to address the needs of the care sector imminently.

Vic Raynor, Executive Director of the National care Forum stated:

“The figure of more than 4000 people passing away of COVID-19 within care homes in little more than one month is devastating. Every death is a loss and a tragedy. It is even more worrying to see a virtual doubling of deaths within homes in just one week, clearly indicating that whilst all attention has been on managing the peak in hospitals, the virus has attacked our most vulnerable communities. Care providers need to be given every ounce of support from the government to protect the vulnerable people they care for and the health of their workforce, but to date this has not been forthcoming.

By highlighting the scale of the tragedy, we are giving the government an opportunity to respond with equal effort. It must act immediately and build a ‘ring of steel’ around care homes. They need the right PPE equipment, medical monitoring devices, rapid and comprehensive testing, proper funding and intensive research to safeguard the people they care for.”

Read more here.

Glowing reviews for Trinity

Take a look at reviews we are receiving amidst the COVID-19 pandemic, along with a heartfelt message from Care Director, Mel Fairchild and Head of Operations, Derek Brougham.

Glowing Reviews for Trinity amidst COVID-19

ITV research reveals the extent of the crisis in care homes

ITV surveyed over 2,800 carers and found that more than 40% of participants were dealing with suspected cases of COVID-19 in care homes. 28% of these carers also noted that they were dealing with cases that had been officially confirmed as positive for the virus. This research suggests there are more cases than the 15% that the Health and Social Care Secretary, Matt Hancock, had implied. With the government promising all residents and carers to get tested, a majority have not been screened. It is apparent that the crisis within care homes is larger than expected and support is urgently required. Live-in care is still the safest option.

Read more here.

Radio Jackie Coverage: PPE, Funding and Live-in Care

Trinity Homecare’s Managing Director, Mike Smith, talks to Radio Jackie about the funding and PPE challenges for homecare providers and calls for better recognition of care workers. He also discusses why live-in care is the safest alternative to care homes during COVID-19

A Crisis in Care Homes – Live-in Care as an alternative

With the Chief Medical Officer, Chris Whitty, announcing 13.5% of care homes have been affected by COVID-19, there are fears that this will increase. Live-in home care is noted as the best solution for the crisis.

Coronavirus – A Crisis in Care Homes

NHS and CCGs to choose Live-in Care 

Live-in care represents a safe and cost-effective alternative to care homes, at a time when the risks of COVID-19 cross-transmission within care homes are a real concern. Trinity’s live-in care service can mitigate these risks by providing 1:1 support in your own home at a comparable price to a nursing bed.

NHS and CCGs to choose Live-in Care

COVID-19 and Dementia advice

At Trinity Homecare, we know how worrying it can be for the families and loved ones looking after someone with dementia, during the COVID-19 outbreak. Take a look at the latest advice and see how we can support you.

COVID-19 and Dementia Advice

Live-in Care Hub announces 21,000 jobs in Live-in Care

With care homes protecting their residents by enforcing a lockdown, many vulnerable people need help in their homes. As care workers begin to self-isolate, COVID-19 has created a surge in vacancies for home care and live-in carers.

Our partners at The Live-in Care Hub are calling for 21,000 new carers, some of which will be needed to work for Trinity Homecare.

See our vacancy page for more information on the latest job opportunities. 

A Letter of Thanks from Secretary of State for Health and Social Care, Matt Hancock

A letter of thanks was delivered by Matt Hancock, thanking the entire Social Care workforce, giving the recognition that we all deserve.

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Live-in Care a safer alternative

Recent news has highlighted the risks of COVID-19 spreading within a care home setting, despite the very best efforts of their care staff working tirelessly to keep them safe and well. Find out how live-in care at Trinity Homecare could support you and your loved ones, whilst relieving the burden on the NHS.

Live-in Homecare – The Safe Option

Clap for our Carers

Trinity Homecare came together with the rest of the UK in applauding all of the frontline staff, including the NHS and health and social care sector. Take a look at the video below to see the response:

What homecare needs to fight the war on Coronavirus

We are in a war to fight an invisible killer. It is time the 750,000 homecare workforce get the resources and respect that they deserve to support the most vulnerable in society and to help us relieve the pressures on the NHS. Find out what homecare needs to fight the war on Coronavirus.

What homecare needs to fight the war on Coronavirus

BBC Radio Coverage


BBC News at 6:

BBC Radio 4 – Follow the link below and scroll to 49:46  to hear our Managing Director, Mike and a member of the team Shona’s view on the current situation:

BBC Radio 4 – Trinity Homecare >

How to help prevent catching and spreading Coronavirus:

  • Wash your hands regularly
  • Use hand sanitiser gel if soap and water are not available
  • Cover your mouth and nose with a tissue or your sleeve (not your hands) when you cough or sneeze
  • Put used tissues in the bin immediately and wash your hands afterwards
  • Self isolate for two weeks if you or someone in your house show symptoms of the virus
  • Only leave the house if necessary, following government guidance and social distancing

Call us to discuss your care needs

0207 183 4884

  • Live-in Care
  • Care Quality Commission
  • Surrey Care Awards
  • Working Feedback

Explore your options

  • One-to-one full-time care
  • Remain at home with familiar comforts and routines
  • Completely bespoke care that is tailored to you
  • Personal care and specialist care for a variety of conditions
  • Home care assistants carefully selected to match your needs

Need any additional advice or support?

Call us on: 020 7183 4884 or Get in touch

Laura has worked in care homes but believes live-in care to be the most effective

Case Studies | Companionship | Dementia | Live-In Care

Laura has worked on elderly wards and care homes but believes live-in care to be the most effective Laura Hughes is an experienced live-in carer. She’s worked for Trinity Homecare

Read full story here

A brave frontline carer shares her story of providing round the clock care

Case Studies | Live-In Care | Multiple Sclerosis

A brave frontline carer shares her story of providing round the clock care Careworker Carolyn Panton is a live-in carer for Trinity Homecare currently based in Woking in Surrey. Originally

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From caring to nursing – Trinity changed my life

Case Studies

Being a TrinityCarer has changed Cyan’s life by giving her the support to pursue her career of a lifetime as a nurse

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Carers create a weekend of treats

Case Studies | Cerebral Palsy | Daily Home Care

Sarah, 22 years old, has cerebral palsy and her carers have created a weekend spa to pamper her at home.

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Caring in a convent

Case Studies | Live-In Care

96-year-old Sister S wanted to remain at home in her convent. Our carers provided companionship, reassurance and routine.

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Back in bloom – at 94

Case Studies | Daily Home Care

Di, 94, was discovered alone after a neighbour alerted social services. Our carers have replaced the family she lost.

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My life as a live-in carer

Care Career | Case Studies | Live-In Care

Louise loves providing an alternative option to a care home and making close friendships with her clients.

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Why I chose to become a live-in carer

Care Career | Case Studies | Live-In Care

Charlotte became a live-in carer because she finds it so rewarding to give someone a better quality of life.

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From banking to live-in caring

Care Career | Case Studies | Live-In Care

Live-in carer Sarah Brown left a career in banking to find something more meaningful.

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Live-in care is like living with family

Care Career | Case Studies | Dementia | Live-In Care

Working in a residential home, Chris wanted more time to give to the people she cared for, so she became a live-in carer.

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Independence and freedom

Case Studies | Cerebral Palsy | Live-In Care

Sarah came to Trinity because she needed a live-in carer who could drive. But the team soon clocked that what Sarah really needed was not just a driver – but someone who would also enjoy the ride.

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A career in care

Care Career | Case Studies | Daily Home Care

Hazel says she began working for Trinity because we care for clients – and carers too!

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A portrait of dementia

Case Studies | Dementia | Live-In Care

84-year-old Angus Hallman , a psychiatrist specialising in mood and memory reflects on his own dementia.

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Daily home care builds trust

Case Studies | Daily Home Care

John Mackay cares on top of a full time job because of “the difference you can make to people’s lives.”

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Live-in care turns lives around

Case Studies | Dementia | Live-In Care

The Moore’s were struggling with Sheila’s dementia but Trinity live-in carer Mihaela turned all their lives around.

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Reassurance for the whole family

Case Studies | Reassurance & Companionship

Norma moved to London to be near her children but knew no-one. Our carers provided companionship and reassurance.

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