Learning, development and training for care workers that’s second to none

Trinity Homecare has a learning, development and training programme that is second to none. Under our learning programme there is less emphasis on ‘teaching’ than on supporting and facilitating the growth of our people through their own processing of information into knowledge, values and skills.

“I believe learning is an active, participative process rather than a passive process of filling you with information.”

Mike Smith, Managing Director

Care work training, learning & development Programme

There are 6 stages to the Trinity Homecare learning and development programme:

  • Trinity Homecare Induction Orientation
  • Trinity Care Certificate pathway
  • Trinity Mandatory Training pathway
  • Trinity Advanced Care Training
  • Trinity Sponsored Care Development
  • Trinity Management Development Programme

Induction orientation

Our induction orientation normally starts on day one and ensures that new employees adjust to their new role and gain the required knowledge and competencies as quickly and easily as possible.

Care certificate pathway

All Homecare Assistants and front line care staff employed through our managed care service will undertake the Trinity Homecare Care Certificate. This provides a passport to a career in health and social care.

“I believe the agency’s staff training is outstanding when compared to other providers I deal with.”

Community professional as told to the Care Quality Commission during our most recent inspection

Our Care Certificate training course takes place at our dedicated training centre and is led by one of our qualified trainers. As well as classroom modules, learning also takes place via practical exercises and assessments of competence in the workplace. Our Care Certificate course normally runs Monday to Friday and includes the following modules:

  • Understand your role
  • Your personal development
  • Duty of care
  • Equality and diversity
  • Work in a person centred way
  • Communication
  • Privacy and dignity
  • Fluids and nutrition
  • Awareness of mental health, dementia and learning disabilities
  • Safeguarding adults
  • Safeguarding children
  • Basic life support
  • Health and safety
  • Handling information
  • Infection prevention and control
  • Medication*
  • Moving & Handling*

*These are additional modules over and above the 15 standards set out by Skills for Care.

Self-employed live-in carers placed through our Introductory service are responsible for funding and ensuring their own training is kept up to date.

Mandatory training pathway

The objectives of our mandatory training pathway are:

  • To deliver refresher and top up training to ensure that staff have the skills and knowledge to deliver care to a high standard
  • To benchmark staff against the Care Certificate standards, and where skills and knowledge are deficient, top up by training and development.
  • To ensure full compliance with the Health & Social Care Act

Typical modules include:

  • Basic life support
  • Medication management
  • Moving & handling of people and loads
  • Infection prevention and control
  • Health & safety
  • Safeguarding of adults
  • Food Safety Level 1

Trinity Advanced Care Training

The objectives of the Trinity Advanced Care Training are:

  • To provide specialist care training tailored to our client needs
  • To provide a pathway to Level 2 QCF in Health & Social Care
  • Typical Modules include
  • Dementia Training
  • Palliative and End of life care
  • Pressure Ulcer prevention
  • Medication Management
  • Mental Capacity Act & DOLS
  • Mental Health awareness

Trinity Care Staff Sponsored Development

The objectives of the Trinity Advanced Care Training are:

  • To provide a career progression pathway for our care staff
  • To deliver a Level 2 or Level 3 QCF or Apprenticeship in Health & Social Care

Trinity Management Development Programme

The objectives of the Trinity Management Development Programme are to:

  • Enable learning for our office team
  • Facilitate meaningful personal development
  • Help people to identify and achieve their own personal potential

The Management development programme comprises mandatory and optional training depending on need and role. Typical modules may include:

  • Team leadership
  • Objective setting
  • Conflict resolution
  • Building resilience and sustainable team performance
  • Motivating your team
  • Challenging conversations and how to manage them
  • Employee engagement
  • Time management