Home care in New Malden

New Malden is a suburb of London in the boroughs of Kingston and Merton and with a population of around 28,500 it is one of the main town centres. It is also home to the largest Korean expat population in Europe, so the the town boasts more than 20 Korean cafes and restaurants, supermarkets and karaoke bars.

Trinity Homecare has been caring for people in New Malden for two decades now and we are well known in the local community for providing quality care at home. We can offer hourly care, just popping in for a coffee or to make sure you’ve taken your medication or live-in care, where one of our trained carers will live in with you, cooking and caring for you in your own home. Whether you live in the northern New Malden suburb of Coombe or further south towards the A3, we are able to provide our full suite of home care services.

“Staff are exceptional. My carers know me so well and are so good at their job. I think the training they get must be good.”

Client interviewed anonymously by the Care Quality Commission 2016

“I believe the agency’s staff training is outstanding when compared to other providers I deal with.”

Care provider anonymously interviewed by the Care Quality Commission 2016

New Malden has a lot of support for people with dementia, and you can find out some useful contacts at the Kingston Council. At Trinity Homecare, we too are working hard to become dementia specialists. We are encouraging all of our staff to become  Alzheimer’s Society, Dementia Champions, which means they have a real understanding and appreciation of how to work with people with dementia.

Photo Credit: © Copyright Colin Smith and licensed for reuse under this Creative Commons Licence.

Our local team

Andrea, Registered Care Manager
Andrea Registered Care Manager

Andrea is our Registered Care Manager. That means she knows exactly what is needed to maintain the highest levels of client care.

Jennie Care Manager Epsom
Jennie Care Manager Epsom

As our care manager for the Epsom area, Jennie meets new clients and puts together their personalised support plans.

Debbie Live-in Care Manager
Debbie Live-in Care Manager

As one of our live-in care managers, Debbie has had an extraordinarily varied career in the caring profession from working with people who have spinal injuries, to others with mental health issues.

Local Reviews

“I want to thank you on behalf of my mother and all the family for the wonderful support you have shown to us over the past thirteen months. I know that our first contact with you was under difficult circumstances and you were not then my mother's Care Manager so could have passed the buck, but instead you pitched in and did everything you said you would do and most importantly kept us fully informed throughout the process. It was a very personal service and your professional but wholly empathetic approach was just what was needed and that is why we asked for my mother to be placed under your care, and our trust in you certainly has not been misplaced. Thank you for agreeing to take us on. We have had one or two challenging situations over the past year, but you have risen to each of these situations with calmness, support and a professionalism which has meant a great deal to me especially.”

Jo G

Star Star Star Star Star

“I would like to thank you and all Mum's carers for the work you do not only for her but for others too. She is really happy with her 'girls' as she calls them and does appreciate what they do for her. From someone who was skeptical initially when my sister and I suggested she needed assistance she does realise now that it does give her independence and company if we cannot get around.”

Rosemary M

Star Star Star Star Star

The First Steps To Care

Call Us

1. Call Us

In confidence and with no obligation to discuss your needs and concerns

Home Assessment

2. Free Assessment

Trinity’s qualified care team will visit you or your loved at home to discuss your exact requirements

Begin Care

3. Begin Care

Trinity will match you with the best carer to meet your needs for the exact hours you need


4. Ongoing Support

The Trinity team is always here for you to help with any advice or help you require

Get started today

Not sure which care option you need? Why not complete this short online assessment to help you find the homecare service most suitable for you.

Carers create a weekend of treats

Case Studies | Cerebral palsy | Hourly Care at Home

Sarah, 22 years old, has cerebral palsy and her carers have created a weekend spa to pamper her at home.

Read Carers create a weekend of treats's story here

Caring in a convent

Case Studies | Live-In Care

96-year-old Sister S wanted to remain at home in her convent. Our carers provided companionship, reassurance and routine.

Read Caring in a convent's story here

Back in bloom – at 94

Case Studies | Hourly Care at Home

Di, 94, was discovered alone after a neighbour alerted social services. Our carers have replaced the family she lost.

Read Back in bloom – at 94's story here

My life as a live-in carer

Care Career | Case Studies | Live-In Care

Louise loves providing an alternative option to a care home and making close friendships with her clients.

Read My life as a live-in carer's story here

Why I chose to become a live-in carer

Care Career | Case Studies | Live-In Care

Charlotte became a live-in carer because she finds it so rewarding to give someone a better quality of life.

Read Why I chose to become a live-in carer's story here

From banking to live-in caring

Care Career | Case Studies | Live-In Care

Live-in carer Sarah Brown left a career in banking to find something more meaningful.

Read From banking to live-in caring's story here

Live-in care is like living with family

Care Career | Case Studies | Dementia | Live-In Care

Working in a residential home, Chris wanted more time to give to the people she cared for, so she became a live-in carer.

Read Live-in care is like living with family's story here

Independence and freedom

Case Studies | Cerebral palsy | Live-In Care

Sarah came to Trinity because she needed a live-in carer who could drive. But the team soon clocked that what Sarah really needed was not just a driver – but someone who would also enjoy the ride.

Read Independence and freedom's story here

A career in care

Care Career | Case Studies | Hourly Care at Home

Hazel says she began working for Trinity because we care for clients – and carers too!

Read A career in care's story here

A portrait of dementia

Case Studies | Dementia | Live-In Care

84-year-old Angus Hallman , a psychiatrist specialising in mood and memory reflects on his own dementia.

Read A portrait of dementia's story here

Hourly-care builds trust

Case Studies | Hourly Care at Home

John Mackay cares on top of a full time job because of “the difference you can make to people’s lives.”

Read Hourly-care builds trust's story here

Live-in care turns lives around

Case Studies | Dementia | Live-In Care

The Moore’s were struggling with Sheila’s dementia but Trinity live-in carer Mihaela turned all their lives around.

Read Live-in care turns lives around's story here

Reassurance for the whole family

Case Studies | Reassurance & Companionship

Norma moved to London to be near her children but knew no-one. Our carers provided companionship and reassurance.

Read Reassurance for the whole family's story here