Home Care Surbiton

Holli Zhao is one of our Care Coordinators for the South East London region. Since joining our team in September 2022, Holli has demonstrated a true passion for her work and has become an invaluable member of our team.
In her current role, Holli works closely with our care managers and other co-ordinators to identify the most suitable carers for our clients, ensuring that their needs are met with the highest level of care and attention.
Holli’s impressive qualifications and training, including Access Planning, People Planner, and Medication, make her a highly capable and knowledgeable Care Coordinator. She brings a wealth of experience to her role and consistently demonstrates her commitment to improving the lives of our clients. Holli’s positive attitude and excellent communication skills make her a pleasure to work with, and she consistently goes above and beyond to support her colleagues and clients.
In her personal life, Holli is an accomplished student and is currently studying social psychology with aspirations to become a psychologist one day. Her dedication to her studies and her drive to make a difference in people’s lives are admirable qualities that reflect the values of Trinity Homecare.

Trinity welcomed Jamie to the team in December 2021. Having previously worked in a variety of sales and advisor roles, Jamie knows the importance of impeccable customer service. His role is to coordinate carer rota’s and to ensure that clients and their families are kept up to date and informed at all times.

Victoria Sharp is one of our knowledgeable Client Service Advisers at Trinity Homecare. With a career in care spanning back to 2018, Victoria began her journey at the company as a Care Assistant before becoming a Care Coordinator in June 2021. In August 2022, Victoria was promoted to her current position as a Client Service Advisor.
Victoria’s main responsibilities involve advising new clients on the care needed and building bespoke care plans. She communicates with clients directly and works closely with the rest of the sales team. Victoria’s excellent relationship-building skills make her an indispensable member of the team.
Victoria has completed several qualifications and training courses that include Basic Life Support, Infection Control, Medication, Manual Handling, Personal Care, and short courses in Palliative Care and Stoma training. Victoria’s personal experience as a carer for her father with mental health issues and seizures further enhances her ability to understand the needs of our clients.
Victoria enjoys sharing her knowledge of the industry and helping potential clients understand that there is help available for them. She appreciates the work and family life balance her job provides and loves talking to different people every day. When not at work, Victoria enjoys traveling, volunteering in the Scouts, and hopes to one day own her own stables with a few horses.

Having spent two years working as a Live-in Carer for Trinity, she knows what it takes to achieve the high standards we require. She now manages a team of three trainers and spends much of her time supporting new and old care workers through their TrinityCarer pathway. Marissa’s objective is to create a happy and productive partnership between care workers and clients where clients really feel they are enjoying life with their carer, as well as feeling comfortable, safe and well looked after.

Marissa’s specialism is in dementia, both as a result of her professional and her personal experience. Both her grandparents suffered from Alzheimer’s. The experience has given her a real insight into the impact of this condition. With her specific experience of dementia, She is able to support the team, trainers and staff through the Learning and Development in Trinity Homecare. She works closely with the Recruitment team to ensure our high standards are maintained. She enjoys meeting carers from different parts of the world, and takes great pride in training and supporting them through our career pathway.

In a past life, Marissa achieved a diploma in Professional Cookery and Kitchen Management and having worked in this industry for several years, is very used to running teams under pressure.

Emma has a detailed career in the Health and Social care sector spanning beyond 20 years. She has a plethora of experience and knowledge from working both directly and indirectly with service users and clients in a range of settings. Emma has undertaken a wealth of qualifications and educational courses over the years, enhancing her own knowledge and skills.

As a qualified Trainer, Emma can deliver current information combined with demonstrations of good practice and share from her own experiences giving our carers the best start in their career.

Based in Worcester Park, if you’re a new client or family member looking for care, Rachel will be the first person who answers your call. Rachel has worked in our office for 4 years and was once a carer for Trinity Homecare. With her knowledge of care, she will guide you through the available options and support you through your Trinity journey.