The client is an 84 year old living at home with his wife, who has advanced COPD and requires continuous oxygen. Despite living with lung fibrosis, recurrent urinary tract infections, breathlessness, and continence needs, he had remained her primary support. This placed him at increasing risk of physical exhaustion, deterioration and harm.
Following a period of emotional distress and physical decline, he was admitted to hospital for almost five weeks. During this time, he experienced significant weight loss, muscle weakness and reduced mobility. This created clear risks including falls, malnutrition, dehydration and potential readmission. A safe and carefully managed discharge was essential to protect him during this vulnerable period.
Prior to discharge, the care team worked closely with the hospital, occupational therapist, GP, community mental health services and his family to identify and mitigate risks. Risk assessments were completed to evaluate mobility, nutrition, continence, emotional well-being and environmental safety within the home. The occupational therapist attended on the day of discharge to ensure the home environment and equipment supported safe mobilisation.
A live-in care package was arranged immediately to provide continuous supervision and reduce the risk of harm during the highest-risk period following discharge. The live-in carer provided structured support with meals, hydration, continence care and safe mobilisation. Supervision was provided when the client used his in-house lift and when moving around the home, reducing falls risk while supporting his independence and confidence.
The live-in carer also monitored his physical and emotional wellbeing closely, observing for early signs of deterioration such as fatigue, breathlessness, reduced intake or symptoms of infection. Any concerns were communicated promptly to the family and healthcare professionals, ensuring early intervention and preventing escalation.
Medication management was approached in a way that balanced safety and independence. The client wished to continue managing his own medication. This was supported through appropriate oversight, with regular review involving the family and professionals to ensure it remained safe. This respected his autonomy while protecting him from avoidable harm.
Nutrition and hydration were prioritised due to the risks associated with recent weight loss and frailty. The live-in carer prepared regular meals, encouraged fluid intake, and monitored his condition daily. This proactive approach supported stabilisation and recovery, reducing the risk of further deterioration.
As his strength, stability and confidence improved, the care plan was safely reviewed and adjusted. The live-in care package was stepped down to structured visiting care three times daily. This transition was carefully planned to ensure continuity and ongoing monitoring, maintaining safety while promoting independence.
As a result of this coordinated and preventative approach, the client’s physical condition stabilised, his strength improved, and he regained confidence mobilising safely within his home. Importantly, he was able to remain at home without further hospital admission. The presence of professional care also reduced emotional strain, allowing him to focus on his recovery.
Feedback from the family reflected the impact of this support. They expressed “huge thanks” for the attentive and reassuring care provided. His wife shared that having consistent professional support gave her peace of mind and reassurance that he was safe.
This case demonstrates Outstanding Safe practice through early identification of risk, structured discharge planning, continuous supervision during a high-risk period and strong multidisciplinary coordination. Risks were anticipated, managed and reviewed proactively. The care team protected the client from avoidable harm while enabling recovery, stability and independence within the safety of his own home.




