Trinity Homecare has been named a finalist for Employer of the Year at the Surrey Business Awards 2026, recognising its commitment to creating a workplace where colleagues feel valued, supported and able to develop their careers.
The announcement follows an exceptionally competitive year, with award organisers highlighting the high standard of entries across all categories.
Based in Worcester Park, Surrey, Trinity Homecare provides visiting and live-in care, helping people remain at home with support that respects their independence and individual needs. Across the organisation, more than 1,000 colleagues contribute to a shared purpose: helping people live healthier, happier and longer lives in the comfort of their own homes.
The Employer of the Year submission highlighted how investing in carers and the office support team helps build a positive workplace culture and improve the quality of care clients receive.
Developing skills that make a difference
Trinity’s approach to learning begins with structured onboarding, helping new colleagues feel welcomed and confident as they settle into their roles. Development continues through practical training, coaching, apprenticeships, specialist education and leadership qualifications.
Training focuses on situations carers may encounter in everyday life, helping them build practical skills and the confidence to respond when someone needs support.
One example involved live-in carer Ruth Scannell, who performed CPR on a family member who collapsed and stopped breathing after she had completed CPR training.
Reflecting on the experience, Ruth said: “If I had not learned this in training, I would not have been able to help.”
Other colleagues have used first aid training to respond to a choking emergency, while end-of-life education helps carers support clients and families through particularly difficult moments.
Alongside these skills, Trinity offers opportunities to build lasting careers. Colleagues have progressed from frontline care roles into supervisory and leadership positions, while partnerships with Nescot College and Oxford Brookes University support placements, apprenticeships and the development of future healthcare professionals.
Giving colleagues a voice
Supporting colleagues means listening to their experiences and involving them in decisions that affect their working lives.
Trinity’s Voices and Values employee committee brings employee representatives together with leaders to influence decisions, organise activities and improve the colleague experience. Peer champions provide further support across the organisation.
Wellbeing activities include workshops, carer support sessions and menopause awareness training. During Mental Health Awareness Week, colleagues took part in yoga sessions, coffee mornings and activities encouraging connection and reflection.
These opportunities help create an environment where colleagues can discuss challenges, seek support and feel included.
Trinity’s values of Build Trust, Truly Belong, Here to Care and Be the Change guide this approach, shaping how teams communicate and support one another.
Recognising care and commitment
Recognition forms part of everyday life at Trinity. Branches celebrate colleagues through monthly awards, while the annual Trinity Values Awards recognise individuals and teams nominated by their peers.
The submission also highlighted examples of colleagues putting their skills and compassion into practice beyond their usual responsibilities.
Registered Manager Summer Smith and Out of Hours Coordinator Alison Lelacheur provided first aid when an older woman collapsed in a restaurant, reassuring her family and remaining with them until emergency services arrived.
In another example, colleagues volunteered their time to redecorate the bedroom of Cat, a client living with multiple sclerosis who had been bedbound for several years. Understanding how much her surroundings mattered to her wellbeing, the team helped create a space she described as “a warm cocoon that I can feel safe in.”
Contributing to local communities
Trinity colleagues also support wellbeing through volunteering, education and community partnerships.
The Mindful Mile, delivered with Age UK Berkshire and Ascot Golf Club, provides an inclusive walking group for people living with dementia and mobility challenges, creating opportunities for connection and gentle activity.
Colleagues volunteer in the EDU Kitchen Garden at St Peter’s Hospital, helping maintain a restorative space where NHS staff can relax and recharge. Other initiatives include dementia awareness, scam awareness sessions, hydration education and charitable fundraising.
Celebrating the people behind home care
The Surrey Business Awards finalist recognition is an opportunity to celebrate the colleagues whose skills, judgement and kindness shape the experience of clients and families every day.
By supporting their development, listening to their ideas and recognising their contributions, Trinity Homecare aims to give its people the same care and respect they bring to others.
