Important: Homecare - A safe option during COVID-19

We receive many questions about using our visiting homecare services. Read some of the most frequently asked.

What is visiting home care?

Visiting care services (otherwise known as domiciliary care) allow you to stay at home whilst carers support you with personal care like bathing, dressing, medication and helping out around the house. We can also take you to medical appointments, pop to the shops, cook your dinner and look after pets.

Whether you need someone to pop in once a week or someone to help you with your daily morning or nighttime routine, for more information, why not book a call with our team? You can also find out more by downloading our guide, checking our personal support plans or getting in touch directly, using the links below.

Visiting care guide | Personal support plans | Contact

What training do visiting carers receive?

Every TrinityCarer undergoes a rigorous recruitment & training programme and we only work with carers who are totally committed. The training has been specially designed by Trinity Homecare trainers who have been carers themselves and know exactly what it takes to provide the best possible heartfelt visiting home care.

Our training programme has been very well received and you can read some of the comments about it in our Care Quality Commission (CQC) report, the independent government body, which regularly inspects all of our managed care services.

We also encourage all our carers to develop their skills and we often review their progress with on the spot checks to see how they’re doing.

CQC report | Recruitment process | Care Quality Commission

How do you choose your visiting and domiciliary carers?

All our visiting home carers have not one, but two rigorous interviews. They will have undergone psychological testing to make sure they have the right temperament for the job and we always ask for – and talk to – at least two referees. We also ensure all our carers have completed a Disclosure and Barring Service check.

We are proud of our team of carers but don’t just take our word for it – have a read of some of our most recent testimonials.

Testimonials

Disclosure and Barring Service

You can read about the government disclosure and barring service at the link below.

https://www.gov.uk/government/organisations/disclosure-and-barring-service

What is the hourly cost of home care?

For as little as £50, our carers can pop in to take you out for a coffee or make sure you’ve taken your medication. Many clients start with a relatively small amount of visiting home care to begin with as they get to know our team and build close relationships.

We’re open and flexible and we’re used to working with many different budgets –it’s all about creating a care plan that works for you. Why not call one of our team today to find out more.

Companionship | Contact

Why use a home care agency rather than a self-employed carer?

Using a visiting home care agency like Trinity Homecare brings a vast amount of experience, understanding and knowledge. Our team of carers are all professionally trained and we do all the checking, interviewing and managing of your care so you don’t have to. We also provide back-up carers to ensure you are cared for at all times. 

When you’ve been in the care business as long as we have, you know immediately who to pick up the phone to. If you need help with any aspect of your care, we’re only too happy to help – for the past 20 years we have worked with many of the local hospitals, surgeries and care professionals across Surrey. With an agency like Trinity Homecare, it’s all about providing peace of mind for you and your family.

Where do your domiciliary and daily home carers work?

We provide daily home care services in Guildford, Woking, Worcester Park, New Malden, Epsom, Ewell and Sutton to name a few – indeed we provide daily home care throughout most of Surrey.

To find out if we provide hourly home care in your neighbourhood, give one of our team a call. We’d love to hear from you.

Our Locations | Our team | Contact

 

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