Who is emergency care for?
Emergency home care is for anyone in crisis who urgently needs care and support to live comfortably at home. There are many different circumstances and a variety of health conditions that may lead to this need.
The most common situations are:
- An unexpected fall or injury
- The primary carer needs to take a break
- A faster-than-expected discharge from the hospital
- A family crisis
- A spouse or loved one who is usually the primary carer has fallen ill
- Your current care provider has let you down
- Emergency palliative care for someone with a terminal illness who wishes to return home
- A sudden illness that requires care and support
- Sudden deterioration of an existing health condition, such as dementia or Parkinson’s
- Postoperative care to assist with recovery
Emergency Home Care Services Offered By Trinity Homecare
Depending on your situation and care needs, we offer a range of flexible care options that can be implemented quickly and effectively. We know that circumstances can change quickly, and so can the care we provide to you.
Some of the care options we offer include:
Respite care is temporary care that typically covers loved ones, relatives, or professional care assistants who require time away from their clients.
Postoperative care is typically short-term and focuses on supporting the individual in their recovery from a surgical procedure.
For visiting care, the minimum duration of a visit is 30 minutes. Depending on the level of assistance you require, this could be one visit per week to multiple visits per day.
Live-in care is where a professional carer lives with you in your home to provide full-time care and support whenever needed.
Overnight care is for those that live with a complex condition, overnight home care allows people to receive the support they need during the night whilst remaining safe and cared for in their own homes.
24-hour care is round-the-clock, day and night care. This usually involves 2 or more caregivers rotating shifts to ensure someone is always awake and available to help at any time.
Complex care is condition-led care for complex health conditions such as dementia care, Multiple Sclerosis care, and Parkinson’s care.
Palliative care is compassionate and dignified end-of-life care in the comfort of your own home.
How Trinity Carers Can Help You
Our professional and compassionate carers can help with a broad range of daily tasks and chores to support you or your loved one, including:
- Personal care: Assistance with everyday routines, including bathing, dressing and continence support.
- Managing medication: Set reminders for medication doses and monitor your condition, such as checking blood pressure or insulin levels.
- Household tasks: Any reasonable help around the home, from cleaning, tidying, doing the laundry, running errands or walking the dog.
- Meal preparation: Home-cooked meals to ensure nutritional needs are met on a daily basis.
- Clinical care: Support for existing health conditions such as dementia or palliative care.
- Mobility support: Help to move around the home safely, encouraging physical activity and independence.
- Companionship: The friendship and reassurance offered by a regular home carer cannot be underestimated in helping to maintain a person’s well-being.
- Outings: Visits to the coffee shop or local stores, arranging and accompanying appointments or simply taking a trip to the park.
“The whole journey so far with Trinity has been first class, from the initial contact over the phone to the care itself. I had been let down by other carers but Trinity could not do enough to make sure I had the care I needed. Everyone you speak to loves working for the organisation which says a lot.”
- Trinity Homecare Client
How To Arrange Emergency Care
Arranging emergency care is easy with Trinity Homecare.
If you or a loved one is facing unforeseen circumstances and needs emergency home care, here is how you can implement it quickly:
- Call Trinity Homecare today on 0207 183 4884
- The Trinity care team will immediately give support, advice and recommendations about the next steps
- A rapid response care needs assessment will be carried out by the care team, either in your home or at the hospital
- A professional and experienced Trinity carer will be by your side within 24 hours
- The Trinity care team will keep in touch, reviewing your care alongside your carer, allowing any adjustments to happen quickly and effortlessly
How To Prepare For an Emergency
In some circumstances, it is possible to prepare for emergencies before they happen. This may be the case if a loved one has a complex health condition and is cared for by family members, for example. If the primary carer falls sick or is called away unexpectedly, emergency care will need to be put in place.
It’s good to plan for these types of situations. When we are faced with emergencies, it can be difficult to think clearly or have time to collaborate with family to find solutions, especially when emotions are heightened. Preparing an emergency plan can save a lot of time and worry.
An emergency care plan should include:
- Contact details of a local care provider whom you have already researched.
- Decide which friend or family member can be called on to stay with the person needing care until it is implemented.
- Having a backup person can also be helpful, and include their contact details in the plan.
- Ensure that important documents are readily available, including the person’s ID and full address details, as well as any relevant information about existing health conditions/medications.
- Make sure several friends or family members have access to the emergency care plan, and include the contact details of these people in the plan.
“Trinity helped us through a fast-changing, challenging, and unpredictable medical situation with an elderly family member – and the service was excellent. Management was friendly, reactive, and flexible, advocating for us to obtain other NHS services and referrals. Big thanks to you all.”
- Dan J
How to avoid emergencies
Some emergencies are avoidable, especially when considering the risks to which our older loved ones may be exposed. For example, trips and falls are extremely common and can be very serious in elderly people.
According to the National Institute for Health and Care Excellence, 30% of people over 65 and 50% of people older than 80 fall at least once a year. One in ten (10%) falls result in hospital visits for people aged 75-79, and for people over 80, one in five (20%) will be admitted to hospital as a result of a fall.
Hip fractures are also the most common reason older people need emergency anaesthesia and surgery, and the most common cause of accidental death.
Most of these accidents can be avoided if the right provisions are put in place. Early home care providers can significantly reduce the chances of an older adult having accidents in the home.
Professional home carers, such as those at Trinity Homecare, are trained in reducing trip and fall hazards in the home, as well as providing assistance with mobility to move around safely, removing clutter, and identifying areas where home aids may be useful.
Many older people fear that home care will take away their cherished independence, but on the contrary, it enables independence by supporting the person to remain living comfortably and safely at home, reducing the risk of accidents and increasing their overall well-being and quality of life.
Why choose Trinity?
At Trinity Homecare, we have over 25 years of experience providing excellent, award-winning emergency care in the comfort of people’s homes. We have recently been awarded an ‘Outstanding’ rating by the Care Quality Commission, which confirms that we consistently provide safe, effective, caring, responsive and well-led services.
This rating places us in the top 4% of home care providers in England, ensuring you have peace of mind that you are receiving the best possible care.
Talk to Trinity Homecare today
If your loved one requires home care, chat with one of our friendly care team today. We offer a free, no-obligation enquiry and assessment service and are happy to offer information and advice to help you find the perfect home care solution.
Call us on 0207 183 4884 in confidence for a free no obligation quotation. If enquiring outside of our opening hours, please complete our online form and we will contact you the next day.




