Live-in Care
We provide 'Outstanding' live in care to all areas of mainland England.Meet our Portscatho team
Cassie Russell
Care Coordinator
Cassie Russell is a valued member of the Trinity team, covering Bristol, Bath, Exeter, Gloucester, Northampton, and surrounding areas. As a Care Co Ordinator, Cassie is responsible for matching the perfect carer with each client, ensuring they receive the highest quality care possible.
Cassie’s experience in domiciliary care, along with her Care Certificate and Dementia/Alzheimer’s training, give her a wealth of knowledge to draw upon when matching carers to clients. Cassie takes great pride in supporting her carers throughout their placements, creating strong relationships with both carers and clients alike.
Before joining the care industry, Cassie owned her own successful beauty business for 6 years. Cassie is a people person and loves interacting with carers and clients daily, building strong connections with them. Cassie is dedicated to providing the best care possible to her clients and is passionate about her work.
Carla Gama
Head of Operations
Carla Gama is an accomplished Care Director at Trinity Homecare Group, where she has been making a significant impact since July 2022. With over 15 years of experience in the care industry and a master’s degree in Rehabilitation and Social Inclusion, Carla is dedicated to ensuring that operational goals align with the group’s strategic plan.
She takes great pride in leading a talented team of managers and is passionate about supporting operational teams to deliver outstanding care services, enabling clients to live well at home for as long as they wish.
Carla’s extensive experience includes previous roles as a Nursing Home Manager and Registered Manager at Riverstone, a Goldman Sachs-owned business specialising in high-quality retirement living. She has also overseen care delivery across the UK at The Good Care Group. Carla excels in leading teams, maximising partnerships with care professionals, and fostering a culture of outstanding service that enables clients to live comfortably at home.
Carla’s interest in care began at a young age, and she is deeply committed to making a positive difference in people’s lives. Outside of work, Carla cherishes time with her family and enjoys traveling, creating memories with her children. She also has a lifelong passion for horse riding, reflecting her love for animals and the outdoors. Currently, Carla supports several companies within the Trinity Homecare Group, including Berkeley Home Health Somerset and Wiltshire, Berkeley Home Health Surrey, Berkeley Home Health Northwood, Berkeley Home Health Winchmore Hill, Berkeley Home Health East of England, Genuine Care, Premier Homecare, Everycare East Sussex and Trinity Homecare.
Victoria Sharp
Client Services Advisor
Victoria Sharp is one of our knowledgeable Client Service Advisers at Trinity Homecare. With a career in care spanning back to 2018, Victoria began her journey at the company as a Care Assistant before becoming a Care Coordinator in June 2021. In August 2022, Victoria was promoted to her current position as a Client Service Advisor.
Victoria’s main responsibilities involve advising new clients on the care needed and building bespoke care plans. She communicates with clients directly and works closely with the rest of the sales team. Victoria’s excellent relationship-building skills make her an indispensable member of the team.
Victoria has completed several qualifications and training courses that include Basic Life Support, Infection Control, Medication, Manual Handling, Personal Care, and short courses in Palliative Care and Stoma training. Victoria’s personal experience as a carer for her father with mental health issues and seizures further enhances her ability to understand the needs of our clients.
Victoria enjoys sharing her knowledge of the industry and helping potential clients understand that there is help available for them. She appreciates the work and family life balance her job provides and loves talking to different people every day. When not at work, Victoria enjoys traveling, volunteering in the Scouts, and hopes to one day own her own stables with a few horses.
Marissa Esterhuysen
Learning and Development Manager
Having spent two years working as a Live-in Carer for Trinity, she knows what it takes to achieve the high standards we require. She now manages a team of three trainers and spends much of her time supporting new and old care workers through their TrinityCarer pathway. Marissa’s objective is to create a happy and productive partnership between care workers and clients where clients really feel they are enjoying life with their carer, as well as feeling comfortable, safe and well looked after.
Marissa’s specialism is in dementia, both as a result of her professional and her personal experience. Both her grandparents suffered from Alzheimer’s. The experience has given her a real insight into the impact of this condition. With her specific experience of dementia, She is able to support the team, trainers and staff through the Learning and Development in Trinity Homecare. She works closely with the Recruitment team to ensure our high standards are maintained. She enjoys meeting carers from different parts of the world, and takes great pride in training and supporting them through our career pathway.
In a past life, Marissa achieved a diploma in Professional Cookery and Kitchen Management and having worked in this industry for several years, is very used to running teams under pressure.
Emma Bateman
Regional Trainer
Emma has a detailed career in the Health and Social care sector spanning beyond 20 years. She has a plethora of experience and knowledge from working both directly and indirectly with service users and clients in a range of settings. Emma has undertaken a wealth of qualifications and educational courses over the years, enhancing her own knowledge and skills.
As a qualified Trainer, Emma can deliver current information combined with demonstrations of good practice and share from her own experiences giving our carers the best start in their career.
If you're looking for care in another area, then have a look at the other areas we cover to see if we can support you or your loved one.